Comodo ONE Mobile1.3.5 - App Store

Here's an easy way to track your customer requests even when you are mobile via Comodo One (C1) Mobile!

C1 Mobile is a mobile version of Comodo One platform.

With Service Desk (ticket management) which is part of C1 platform, it allows you to view, create, track, manage tickets, update ticket info and more wherever you are and whenever you want. C1 Mobile application enables overall view on tickets by categorization and provides easy way to support customer request. All these amazing features are now available for mobile and FREE.

Features:
- Create new tickets
- Edit info and details of tickets
- Total view on open, assigned to you, overdue and unassigned tickets
- Get ticket updates and alerts as notifications on your mobile device
- And more..

Version History Minor bug fixes 1.3.5 04/13/2019 Minor bug fixes 1.3.4 10/27/2018 New Features:
Comodo ONE Mobile Application now supports Service Type for Service Desk tickets;
Customers can access to their US and EU Comodo ONE accounts via the Application;
Application now has Sign Up and Forgot Password options available;

Bug Fixes:
Fixed the issue of delivering Push Notifications to iOS Application users;
Fixed the issue of crash on iPad Pro on v11.3 update;
Fixed the issue of sign in for certain type of customers with an existing account earlier on the account management system; 1.3.3 07/17/2018 New Features
Great features of Comodo ONE also now available on Comodo ONE Mobile application.
Here are list of features, go and check it!!

- One of the useful features, stopwatch, enabled on mobile application so that your work time is counted automatically even when you are away from your desktop
- Manuel time entry is enabled so that you enter your efforts as billable or not even when you are mobile.
- Finding your customers address has not been so easy!! With Maps/Navigation functionality, you can see your customers’ location directly on map applications installed on your mobile device (Google Maps) and reach them directly
- Share Ticket capability is enabled so that you can share ticket with related colleagues in seconds.
- Extended ticket search is now available so that you do not have to waste your time by searching tickets on mobile app, it is easy as if you use desktop version
- Add material functionality is also enable so that you can create your tickets completely from mobile application
- Adding attachments as photos is enable so that you can add needed detail to tickets by taking photo in time via by your phone easily and the attachments can be seen as internal notes on tickets.
- Configurable push notifications function is enables so that you can configure your mobile notifications about tickets as you wish! Configurable items are;
-New ticket assignment
-New unassigned ticket
-Reply or response on a ticket
-Ticket closure
-Ticket state change
-Ticket update
- Closed Tickets tab is enable so that you can take action for closed tickets on mobile also when it is needed.

Bug Fixes:
- Ticket detail alignment when they are too long fixed. 1.3.2 10/18/2016 Notification problems fixed 1.3.1 06/29/2016 Push notification is fixed 1.3 06/15/2016 Login issues fixed. 1.2 06/14/2016 New Features
Billable Time and Cost management is added
Users and Organizations management is added

Bug Fixes
Viewing ticket detail when created with random ticket id is fixed. 1.1 05/11/2016 1.0 03/07/2016